I decided to create my own bot in Telegram. Even though I’m a humanities major, I figured out how to use the builder in just one day, and now I’m filling the bot with content. I was surprised that such cool features — like geotagging — are already available on the trial plan. I also really liked the polite and fast support.
I would like to express my gratitude to the entire team. I worked most closely with Dmitry and Artem, and I want to give them special thanks. In my opinion, the entire development process was very professional. Everything was delivered on time, all issues were resolved very quickly, and all planned features were successfully implemented.
The functionality is a bit difficult to figure out, but not critically so. Otherwise, everything is great — updates are released regularly, and support is always in touch if you have questions. They even resolved my issue on a weekend, which is rare for such services. Definitely give it a try — you won’t regret it.
Using the visual builder, I created my first bot for groups selling children’s products. It freed me from two-thirds of routine questions. After testing it, I wanted to expand the functionality and add a couple more bots for other products.
I’ve been using the service for 1.5 years. Everything works very well, and the product is constantly evolving. Support responds clearly and with maximum helpful detail — I’m very satisfied with that. I’m leaving this review with a sense of deep gratitude for the high-quality service and product.
The builder allowed us to create an optimal tool that simplifies routine tasks. If the bot has difficulty answering, it automatically connects the user to a live operator — which is very convenient. We are satisfied, and our clients receive a high-quality service.
Director and business owner
The chatbot proved to be better than the sales department. With it, we improved the quality and efficiency of interaction with customers and contractors. And what’s more, it removed the need to hire new employees.
CRM manager at a Swedish direct sales company
The "Abandoned basket" mechanics allows you to return customers who left the site without making a payment via messenger. We are increasing the reach of customers and their involvement in the product with gamification in the bot: zodiac sign selections, psychological tests, quizzes, personal recommendations.
Marketing director of "Beru vyhodnoy"
The chatbot with a QR code proved to be highly effective: previously, 30% of customers used phone number authentication, now only 1−2% of customers use it. As a result, queues have significantly decreased, and SMS costs have reduced.