Top 10 Chatbot Builders in 2024

In today's digital age, businesses are increasingly turning to chatbots to enhance customer service, automate tasks, and generate leads. The right chatbot builder can optimize these processes, making it easier to create and manage effective chatbots. Here are the top 10 chatbot builders in 2024, along with their detailed features, pricing, and supported platforms.

A chatbot builder is a software platform that enables users to create, customize, and deploy chatbots without programming knowledge. These builders come with various tools and features designed to simplify the bot development process, making it accessible for businesses and individuals alike. Here's a list of what a chatbot builder typically offers:

Visual Editors: Most chatbot builders feature a drag-and-drop interface, allowing users to design conversational flows intuitively. This visual approach means you can build complex interactions by simply connecting different elements and defining their behaviors.

Pre-Built Templates: To facilitate quick bot creation, many platforms offer pre-made templates for common use cases such as customer support, lead generation, and e-commerce. These templates can often be customized to better suit specific needs.

Multi-Platform Support: Advanced chatbot builders support deployment across various messaging platforms, such as Facebook Messenger, WhatsApp, Telegram, and websites. This allows businesses to reach their audience wherever they are most active.

AI and Natural Language Processing (NLP): Some builders integrate AI and NLP capabilities to create more natural and engaging conversations. These technologies help bots understand and respond to user inputs more effectively.

Integration with Third-Party Tools: To enhance functionality, chatbot builders often allow integration with other software and services, such as CRM systems, email marketing tools, payment gateways, and analytics platforms. This integration helps create a seamless workflow and provides deeper insights into user interactions. Special services like Albato or Zapier are also used to simplify the integration process.

Chatbot builders are designed to be user-friendly, enabling non-technical users to develop bots that can automate tasks, enhance customer service, and boost engagement. By leveraging these tools, businesses can efficiently address their unique needs and provide better experiences for their customers. But a bot is not a separate application. If you need to create an app, here are the top 6 No-Code App Builders.

Botmother is a comprehensive platform designed for creating and launching chatbots of any complexity without programming skills. This platform eliminates the need to develop separate bots for different messaging services.

Features
Unified Bot Deployment: Create one bot and deploy it across multiple platforms including Telegram, Viber, WhatsApp, Facebook, and Instagram.
Integrations: supports integrations with OpenAI, Google Sheets, Zapier, Albato, Telegram payments. Additionally, you can connect any external service via API, providing even greater customization and capabilities.
Ready-Made Templates: For a quick start, Botmother offers ready-made templates with popular bot scenarios. These templates can be connected to a messenger and used as is, or customized to meet specific requirements.
Visual Editor: The visual editor allows users to build bots from pre-made blocks using a simple drag-and-drop interface. This makes it easy to implement any idea without writing a single line of code.
Unlimited Scenarios and Users: Botmother does not limit the size of your bot’s scenarios or the number of users, allowing for scalability and flexibility as your needs grow.

Price: Botmother provides a free plan, with premium plans starting at $49 per month

ChatFuel offers a robust platform for creating AI chatbots that engage customers on multiple platforms. It provides an intuitive drag-and-drop interface, making it easy to design complex bot interactions without coding. ChatFuel is especially popular for its use in Facebook Messenger marketing.

Features: Visual builder, AI-driven conversation management, third-party integrations (e.g., Zapier, Google Sheets), analytics, growth tools like comment automation.

Supported Platforms: Facebook Messenger, WhatsApp, Telegram, websites, Slack.

Pricing: Free plan available; paid plans start at $15/month.

Flow XO is known for its powerful automation tools that help create impressive AI chatbots. It facilitates communication across various platforms and supports extensive integrations to enhance chatbot functionality. Users can build bots that handle complex tasks like booking appointments and processing payments.

Features: Visual flow editor, over 100 integrations (e.g., Google Drive, Slack, Mailchimp), webhooks, live chat integration, analytics, multi-language support.

Supported Platforms: Facebook, WhatsApp, Telegram, websites, Slack.

Pricing: Starts from $25/month, with a free trial available.

Salebot is a functional chatbot builder with numerous tools for customer communication in messengers and social networks. It offers an intuitive interface that allows users to create chatbots for WhatsApp, Telegram, and Facebook without technical knowledge. The platform also supports mass notifications, order tracking, and automated responses.

Features: Drag-and-drop builder, CRM integration, automated customer support, order tracking, bulk messaging, analytics, user segmentation.

Pricing: Starts from $30/month, with a 3-day free trial.

Bothelp is a user-friendly chatbot builder for Telegram and Instagram. It features a simple interface that lets users create chatbots in minutes using built-in modules or templates. It also includes tools for detailed analytics, contact management, and traffic tracking.

Features: Pre-built templates, drag-and-drop editor, lead generation tools, webinar and quiz integrations, CRM integration, detailed analytics, contact management.

Supported Platforms: Telegram, Instagram.

Pricing: Starts from $14/month, with a free trial available.

ManyBot is a comprehensive service for creating Telegram chatbots. It supports the sending of text messages, photos, and videos without limitations. ManyBot is known for its visual editor, which helps create interactive menus and submenus. Despite being free, it lacks updates and advanced features like analytics.

Features: Unlimited messaging, multimedia support, visual editor for menus, basic automation features.

Supported Platforms: Telegram.

Pricing: Free, but lacks updates, support, analytics, and advanced features.

ChatBase allows for the creation of custom chatbots tailored to specific data sources. It supports approximately 95 languages and provides various tools for conversation analysis, user feedback analysis, user journey tracking, and multilingual support. ChatBase also includes advanced AI capabilities for more natural conversations.

Features: Conversation analysis, user feedback analysis, user journey tracking, multilingual support, AI-powered interactions, data source integration.

Supported Platforms: Websites, various API integrations.

Pricing: Free plan with 30 message credits/month; Plans start from $19/month.

Landbot is a no-code platform that helps create chatbots for lead generation, customer support, recruitment, and surveys. It offers a visual editor and intuitive interface, making it easy to design chat flows without programming skills. Landbot’s chatbots can handle natural language processing to provide more human-like interactions.

Features: Visual editor, pre-built templates, natural language processing (NLP), multi-channel support, real-time analytics, integration with third-party tools.

Pricing: Starts from €200/month.

SendPulse is a popular internet marketing platform that includes a chatbot builder for Telegram, WhatsApp, and Facebook. It also offers email and SMS marketing tools, web push notifications, and landing page constructors. The platform is well-suited for multi-channel marketing campaigns.

Features: Email marketing, SMS campaigns, web push notifications, landing page builder, detailed analytics, chatbot builder, CRM integration.

Supported Platforms: Telegram, WhatsApp, Facebook, email, SMS, web push notifications.

Pricing: Starts from $5.5/month.

To create effective chatbots, it's crucial to understand the builder platform you're using and how it functions. This knowledge allows you to choose the most suitable product based on the bot's tasks and features. It's important to recognize the differences between various builders (such as bots for Telegram versus Facebook, their specific characteristics, etc.). Additionally, having basic knowledge of copywriting, analytics tools, CRM systems, payment systems, and online school platforms is beneficial.