ChatGPT is an artificial intelligence tool capable of maintaining a dialogue with the user, providing information and helping to solve various tasks. ChatGPT will be useful in many areas, including helping chatbots become even smarter and more interactive. ChatGPT understands users questions, answers them and remembers previous conversations for productive interaction with customers. Artificial intelligence performs a given role in the bot — describe what it should be, and GPT will perform this role during the dialogue.