Botmother review

Botmother.com is a zero-code platform that enables users without any programming experience to build a chatbot interface for popular social media platforms, including Telegram, Facebook Messenger, Instagram, WhatsApp, and Viber.

No-code development is a fast-growing trend because people want to create new programs quickly and keep costs to a minimum. Botmother's goal is to meet these needs. It is user-friendly and easy to learn. The platform is an intuitive drag-and-drop system: grab individual blocks and put them together to create a user scenario.

Botmother flow editor with Welcome screen, Main menu and Goods screen connected by blocks

Although it's very easy for beginners and no-coders to create their chatbots, the platform is flexible enough to suit the needs of advanced users and developers by adding custom code snippets.

Main advantages of the platform:

high speed of development, easy to make quick changes;
no servers and maintenance costs;
reliability;
create a scenario once and enable it in all target social media;
includes user analytics, dialogs, mailing lists, bot settings, etc.

Popular uses for chatbots:

customer service and feedback;
mail service;
surveys;
online applications and registrations;
sales, subscriptions, paid access;
automation of business processes;
startups and hypothesis testing;
games and entertainment.

In a nutshell, Botmother is a swiss-army knife when it comes to building chatbots without writing a single line of code. Thousands of chatbots have been developed and deployed using Botmother over 6+ years.

Platform overview

Statistics — view and analyze key metrics, including number of users, depth of reach, newsletter subscribers, purchases and so on.

Statistics screen showing conversations, active users and message metrics over 30 days

Mailing — reach out to all users or certain groups. Send a newsletter instantly, schedule a delivery for later or set up regular messages.

Mailing screen with a scheduled message draft and Send to selected users button

Dialogs — сonnect with your audience.

Dialogs screen with a chat handed over to a support agent

User state — manage user states by reviewing user actions and replies, quickly search for users by applying label/name/ID filters.

User state window showing user details, variables and the Open dialog button

Payments — sell goods and services and get paid immediately inside a messenger (done via the integration with Telegram Payments and other payment systems).

Payments section with an empty Telegram payments table and Clear all entries button

The main components are:

text messaging and chats with users;
buttons and navigation;
media files: image, gallery, audio, video, documents, geolocation;
notifications (alerts);
request for user phone number and geolocation;
integration with Google Sheets, Zapier;
[advanced] variables, helpers, and arrays;
[advanced] custom scripts and logging;
[advanced] API queries, webhooks.