Import and Export of Bot Users

You can import and export users in Settings — Migration Tool.

Users' Export

To export users, just click on "Download" button and wait for the file to download.

Users' Import

To import, you need to create a CSV table and upload it to Migration tool.
The CSV file must be in UTF-8 encoding.
Comma ", " should be used as the cell separator.
The column names must be specified in the first row of the table.
The first column (the full name of the user in the messenger) — full_name
The second column (the user ID in the platform) — platform_id
The third column (the user's platform) — platform
The user's platform is designated as follows (designation — platform):
  • tg — Telegram
  • viber — Viber
  • fb — Facebook Messenger
  • vk — Vkontakte
  • ok — Odnoklassniki
  • wa — WhatsApp PACT
  • whatsappEdna — WhatsApp Edna
  • instagram — Instagram