Constantin and Vitaliy developed business software
. The guys worked with legal entities, and they often had to check details of companies for billing purposes. To obtain an extract from the USRLE in a second, they created a bot on Telegram platform. @egrul_bot
suddenly became the most popular business bot in Russian Telegram.
Meanwhile, Sergey worked on service for automation of client support in different channels – Usedesk
. Potential customers asked at the meetings about the decision for supporting in the messengers and bots. One company needed a bot in Telegram, which would help users to understand the knowledge base. Then Sergey wrote to Constantin and Vitaliy, and they began to work together.
So the project Usebots
appeared – guys created bots for companies to order. There were a lot of orders and soon they needed a tool that would expedite the process of bot development. Thus, the idea of the constructor appeared, where you can quickly make the bot with the prepared blocks.